Privacy Policy
Last updated: May 2026
ShopVid ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
Information We Collect
ShopVid collects information you provide when registering or using the Service, including name, email address, and payment information. We also gather usage data such as page views, referral URLs, IP addresses, and device identifiers through cookies and tracking technologies.
How We Use Your Information
Information is used to provide and improve the Service, personalize your experience, fulfill information requests, analyze usage trends, and communicate with you about your account and updates.
Cookies
Cookies enable our systems to recognize your browser and track visit patterns. ShopVid uses cookies to enhance user experience. We also use Google Analytics to understand user interaction — this data is not used to gather personally identifying information. Cookies on client websites expire after 3 years; web log data is retained for 5 years.
Data Collection on Behalf of Merchants
When operating on merchant storefronts, ShopVid collects aggregated customer behavior data (product views, interactions) without collecting personally identifiable information such as email addresses, credit card numbers, or physical addresses.
Data Sharing
ShopVid does not sell your personal information. We may share data with service providers (billing, payment processing, analytics) who are contractually required to maintain equivalent privacy protections. In the event of a business transfer or acquisition, user information may transfer to the new entity.
Security
Client accounts are protected by passwords and reasonable security measures, including encryption of transmitted information. ShopVid uses commercially reasonable means to secure information but cannot guarantee against improper access or disclosure.
Your Rights
You may access, correct, or request deletion of your personal information at any time by contacting us. California residents may request information about disclosure of personal data to third parties for direct marketing purposes.
Children
The Service is not intended for anyone under the age of eighteen. ShopVid will not knowingly collect personal information from children under eighteen and will delete such information if discovered.
Changes to This Policy
ShopVid may update this Privacy Policy from time to time. We will notify you of significant changes by email or by prominently posting a notice on our Service.
Contact Us
For privacy-related questions or to exercise your data rights, contact us at support@shopvid.app